Bookcover of Work Habits of Call Center Agents and Their Implications
Booktitle:

Work Habits of Call Center Agents and Their Implications

LAP LAMBERT Academic Publishing (2014-12-10 )

Books loader

Omni badge eligible for voucher
ISBN-13:

978-3-659-66101-3

ISBN-10:
3659661015
EAN:
9783659661013
Book language:
English
Blurb/Shorttext:
In today’s challenging competition among businesses in different types of industries, call centers play an important role as a tool commonly used by organizations to outsource workload overseas. One of the major reasons is for a business to remain in the competition arena against other competitors particularly those in the same industry. This type of strategy not only benefits the business itself but also third-world countries overseas. It offers individuals in a certain country job opportunities as call center agents with promising monthly salary. This study investigated the benefits of being a call center agent, its health implications and work habits as such.
Publishing house:
LAP LAMBERT Academic Publishing
Website:
https://www.lap-publishing.com/
By (author) :
Rabel Catayoc
Number of pages:
68
Published at:
2014-12-10
Stock:
Available
Category:
Management
Price:
39.90 €
Keywords:
Agents, Call Center, Health Hazards, Information Technology

Books loader

Newsletter

Adyen::amex Adyen::mc Adyen::visa Adyen::cup Adyen::unionpay Paypal Wire Transfer

  0 products in the shopping cart
Edit cart
Loading frontend
LOADING