Customer Satisfaction & Service Quality in Libraries kitap kapağı
Kitap başlığı:

Customer Satisfaction & Service Quality in Libraries

LAP LAMBERT Academic Publishing (2013-08-12 )

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ISBN-13:

978-3-659-44276-6

ISBN-10:
3659442763
EAN:
9783659442766
Kitabın dili:
İngilizce
Özet:
Customer Satisfaction and Service Quality in Libraries is a text book specially written for students, teachers and practicing librarians. However, it includes a very comprehensive review of existing research in the field which will be beneficial for researchers in the discipline of Library and Information Sciences. Customer service is increasingly significant in this competitive age and the contents particularly examine customer satisfaction in relation to service quality in libraries.
Yayınevi:
LAP LAMBERT Academic Publishing
Websitesi:
https://www.lap-publishing.com/
Yazar:
Chaminda Jayasundara
Sayfa sayısı:
116
Yayın tarihi:
2013-08-12
Hisse:
Mevcut
Kategori:
İşletme
Fiyat:
54.90 €
Anahtar kelimeler:
service quality, Library Management, Service Marketing, Library and Information Services, User Services, Customer satisfaction, user satisfaction

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