Bookcover of Service Quality Analysis in the Five Stars Resort Hotels of Cape Verde
Booktitle:

Service Quality Analysis in the Five Stars Resort Hotels of Cape Verde

LAP LAMBERT Academic Publishing (2016-05-10 )

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ISBN-13:

978-3-659-88846-5

ISBN-10:
365988846X
EAN:
9783659888465
Book language:
English
Blurb/Shorttext:
This study identifies the attributes and the dimensions of service quality affecting the service performance of the five stars resort hotels located in the Cape Verde Islands. The reason that boosted the author to choose this topic for its MBA research thesis was the paramount role of the resort hotels in the development of the tourism sector in Cape Verde, and the impact the tourism sector has recently had in the economy of that country.
Publishing house:
LAP LAMBERT Academic Publishing
Website:
https://www.lap-publishing.com/
By (author) :
Hegel Fernandes
Number of pages:
96
Published on:
2016-05-10
Stock:
Available
Category:
Business management
Price:
54.90 €
Keywords:
Cape Verde, Hotel Industry, service quality, Resort Hotels

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