Outsourcing Relationship Management
Enterprise Resource Planning, Outsourcing, Gartner
978-613-9-05737-5
613905737X
136
2011-11-26
45.00 €
eng
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Please note that the content of this book primarily consists of articles available from Wikipedia or other free sources online. Outsourcing relationship management (ORM) is the business discipline widely adopted by companies and public institutions to manage one or more external service providers as part of an outsourcing strategy. ORM is a broadly used term that encompasses elements of organizational structure, management strategy and information technology infrastructure. Outsourcing gained prominence as a business strategy in the early/mid 1980's and was originally driven by the desire to reduce costs in labor-intensive business processes.
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