Bookcover of E-Commerce Usage by the SMEs in Northern Malaysia
Booktitle:

E-Commerce Usage by the SMEs in Northern Malaysia

Analysis of the State of E-Commerce Adoption by the SMEs in Northern Malaysia and Factors that Might Hinder its Adoption: An Empirical Study

VDM Verlag Dr. Müller (2009-06-28 )

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ISBN-13:

978-3-639-17394-9

ISBN-10:
3639173945
EAN:
9783639173949
Book language:
English
Blurb/Shorttext:
The is a study to assess the state of e-commerce adoption by the SMEs in Northern Malaysia and to examine the factors that might hinder the adoption. Quantitative Analysis of the data obtained found that the general usage of e-commerce among the SMEs in Northern Malaysia was low; most firms seemed to have implemented only basic e-commerce applications. Analysis of benefits realized found that most of the SMEs only gained some of the benefits of e-commerce. Benefits realized were in the areas of customer service, market expansion, and back-end efficiency and inventory management. SMEs who have adopted e-commerce seemed incapable of improving their overall performance and profitability. Examination of the factors that might hinder the adoption of e-commerce by the SMEs in Northern Malaysia was factors related to organizational, governmental and environmental barriers. Out of the three factors, only the factor associated with environmental barriers has a significant correlation with the extent of e-commerce adoption. Regression analysis confirmed that the factor related to environmental barriers has significant negative influence on the extent of e-commerce adoption.
Publishing house:
VDM Verlag Dr. Müller
Website:
http://www.vdm-verlag.de
By (author) :
Voon Kiong Liew
Number of pages:
84
Published on:
2009-06-28
Stock:
Available
Category:
Economics
Price:
49.00 €
Keywords:
E-Commerce, SME, Malaysia, Internet, business

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