Bookcover of Determinants of Agency banking in Mombasa County
Booktitle:

Determinants of Agency banking in Mombasa County

Impact of agency banking in reaching the unbanked in the suburb of Mombasa county

LAP LAMBERT Academic Publishing (2013-08-12 )

Books loader

Omni badge eligible for voucher
ISBN-13:

978-3-659-42072-6

ISBN-10:
3659420727
EAN:
9783659420726
Book language:
English
Blurb/Shorttext:
Kenyan banks have limited infrastructure for reaching out to customers. The National Financial Access Survey of 2009 shows that 32% of Kenya’s bankable population remains totally outside the orbit of financial services and many more being served by the informal financial system. This has necessitated the introduction of agent banking. However, empirical studies on agent banking adoption and success factors are lacking. Subsequently, the primary objective of this study was to examine the factors influencing the success and growth of agent banking business in Mombasa County in Kenya. The following relationships were found to significantly influence agency banking growth: relative advantage, complexity, perceived usefulness; compatibility; perceived low costs, start-up capital; service provider support; service quality; availability; integrity; & confidentiality. Based on these findings, it was recommended that the following measures should be implemented: market expansion, agent training; agent incentive programs; agent monitoring; consumer information campaign; competitive pricing; liquidity management; contracting management companies; and provision of financial support initiative
Publishing house:
LAP LAMBERT Academic Publishing
Website:
https://www.lap-publishing.com/
By (author) :
Abdulkadir Ali
Number of pages:
104
Published on:
2013-08-12
Stock:
Available
Category:
Money, Bank, Stock exchange
Price:
54.90 €
Keywords:
poverty, Intermediaries, Agency banking, the unbanked, economical empowerment

Books loader

Newsletter

Adyen::diners Adyen::jcb Adyen::discover Adyen::amex Adyen::mc Adyen::visa Adyen::cup Adyen::unionpay Adyen::paypal Paypal CryptoWallet Wire Transfer

  0 products in the shopping cart
Edit cart
Loading frontend
LOADING