Bookcover of Building an automated knowledge-base,and a research study on Bugzilla
Booktitle:

Building an automated knowledge-base,and a research study on Bugzilla

How to build an automated FAQ by using a ready script? The technology behind bug tracking and e-ticketing. A study on Bugzilla, supported by Mozilla

VDM Verlag Dr. Müller (2009-08-18 )

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ISBN-13:

978-3-639-18714-4

ISBN-10:
3639187148
EAN:
9783639187144
Book language:
English
Blurb/Shorttext:
This book is a very easy guide on how to transform a frequently asked question section in your website into an automated tool. You can see it live at www.translation.net. The script inside is useful for building a vocabulary, an address book or any other knowledge base that you can display and sort alphabetically by clicking the letter. It is similar to yahoo address book. The second part contains a thorough analysis and research on the tracking systems, and specifically Bugzilla. It gives the logic behind the e-ticketing and bug tracking.
Publishing house:
VDM Verlag Dr. Müller
Website:
http://www.vdm-verlag.de
By (author) :
Alma Kushova
Number of pages:
64
Published on:
2009-08-18
Stock:
Available
Category:
Informatics, IT
Price:
49.00 €
Keywords:
Automated FAQ programming, address book scripting, vocabulary scripting, bugzilla tracking system by Mozilla, bugs tracking, knowledge base programming, e-ticketing software, bugzilla tracking system by Mozilla, e-ticketing software

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