Bookcover of A Qualitative Study
Booktitle:

A Qualitative Study

The Experiences of Non-Traditional Students Utilizing Student Support Services

VDM Verlag Dr. Müller (2009-10-14 )

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ISBN-13:

978-3-639-19066-3

ISBN-10:
3639190661
EAN:
9783639190663
Book language:
English
Blurb/Shorttext:
The purpose of this phenomenological study was to examine the impact of student support services on the engagement and satisfaction of undergraduate non-traditional students at Kansas State University. For the purposes of this study, student support services were defined as non-academic departments or offices providing support services to students. Following the completion of in-depth interviews with non-traditional students, and student support staff the researcher identified the emergence of six themes related to the engagement and satisfaction of non-traditional students: (1) commitment - perceptions of efforts to engage and satisfy students through university resources, (2) expectations - demonstration of investment and validation of their presence on campus by communicating clear expectations, (3) support - provision of support services that promote student success (4) involvement - perceptions of the relationship between student and support staff and academic and social integration, (5) learning - efforts to enhance the learning experiences of non-traditional students, (6) feedback – gathering of suggestions for improvement to the non-traditional student experience.
Publishing house:
VDM Verlag Dr. Müller
Website:
http://www.vdm-verlag.de
By (author) :
Stephanie Bannister
Number of pages:
124
Published on:
2009-10-14
Stock:
Available
Category:
Pedagogy
Price:
59.00 €
Keywords:
non-traditional, Students, support services, qualitative

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